All orders are shipped within 3 business days from when the order is placed. Orders placed over the weekend will ship the following business day. We ship all orders via USPS. Multiple orders will be processed in the order in which they were received. Please note that we do not process “rush” or “overnight” orders any faster than any others, so please plan accordingly when choosing your shipping method.
Once your order has shipped, you should receive a message via email with your tracking number which will provide an estimated arrival date.
Please email Support@humblebeehempco.com if there are any issues with the product you received and we are more than happy to assist you. We have a 30 day money back guarantee.
Customer is responsible for shipping and taxes.
1) Email us at firstname.lastname@example.org
2) Once you have shipped your product back to us – please also email the tracking number to email@example.com so we can keep an eye out for it.
3) Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.
*If you have any questions regarding our return policy please email firstname.lastname@example.org.*
Prior to contacting us about the status of the refund, we ask that you do the following:
- Double check your bank or credit card account.
- Contact bank or your credit card company as it takes several days for a processed credit to be posted to your account. If you have taken the above steps and still do not have the desired result, please email email@example.com.